Hosting Services

Located in London's Docklands area, our servers are situated at the heart of the UK's eCommerce and connectivity business hub, ensuring that the fastest and most efficient routes for your data can be made throughout the UK and further afield.

The data centre features the very latest world class resilient infrastructure, including multiple levels of 24/7 security, stable high-capacity power supplies, fire protection, in-house support and environmental controls, to name but a few.

Network & Connectivity

Our network is switched using only high quality Cisco routers and switches, utilising the Border Gateway Protocol Version 4 (BGP4). This advanced routing ensures that bandwidth can be channelled through the best available carrier giving you seamless connectivity at the same time. Our BGP4 mix consists of Level 3, LambdaNet, KPN and Tiscali through our multi-homed transit provider, Aexiomus. Through Kualo, we have peering arrangements with Lipex, Xchange Point, LoNAP and PacketExchange, meaning our connectivity to the Internet is blisteringly fast in the UK, mainland Europe and further afield.

Power

The facility is powered directly by the National Grid to provide maximum reliability, but in addition to direct grid power, provisions against power surges have been made with uninterruptible Power Systems (UPS), and for total blackouts on-site power generators ensure we remain online.

Environment

The high performance, sensitive electronic equipment we use to power our web hosting service requires a precise, reliable control of room temperature. The server room is maintained at a constant 21°C ± 2°C and relative humidity is kept at 50% ± 10% through multiple Uniflair precision air conditioning systems. Both are continually monitored via the building management system.

Fire Supression

Fike Very Early Smoke Detection Apparatus (VESDA) is installed in the facility. Highly sensitive aspirating smoke detectors are linked to the building management system which is monitored continually from the network operations centre , provide very early detection to help avoid fire, loss and business disruption. This is coupled with a gas based fire retardant that is environmentally friendly to put out fires instantly without damaging equipment.

Security

When it comes to security, we refuse to compromise. The data centre features totally comprehensive 24/7 security to keep our equipment 100% safe. Before entry is even permitted past the front door personnel must possess access cards, and entry to the data floors require further identity-by-photo verification. On-site security guards protect the data center 24/7/365, re-enforced by CCTV video camera surveillance and a security breach alarm, ensuring an incredibly high level of security is maintained at all times.

Monitoring & Support

On-site technicians are available 24/7/365 ensuring that the network operates optimally at all times, and that any hardware repairs can be conducted at any time. Individual servers and services are monitored every minute of every day from three global locations, ensuring that we are apprised of any unusual activity at all times.